Please understand that our scheduling policy is in place to ensure that our appointment times are being best utilized. We have many clients who are waiting for service, and if we are given enough advance notice we can fill an empty time-slot with a client who truly needs this appointment. We promise to respect your time and we only ask the same courtesy in return.
When a client schedules an appointment for hypnosis, we take great care to ensure that records are prepared, access to client tools is granted, and special instruments are readied for their upcoming session. Most importantly, we reserve the requested appointment date and time slot (90 minutes) as agreed upon, and we do not book any other clients during this same time slot.
We will call or email you a day or two prior to your appointment as a reminder. However, please keep in mind that this is a courtesy reminder and not an opportunity to change or cancel your appointment. If you must change, cancel, or reschedule your appointment, we do require that you call us 48-hours prior to your appointment. Appointment changes cannot be accepted via email or online, and may result in a late cancellation and/or no-show fee being assessed.
For Initial Hypnosis Program Appointments (new clients):
Upon scheduling an initial appointment, all new clients are required to pay a non-refundable reservation fee in the amount of $60.00. We will not book other sessions during your time-slot. If you attend your appointment as scheduled, the $60 is simply applied to the overall cost of your session/program. However, in the event that you cancel or fail to attend your initial hypnosis session, for any reason, Joseph shall suffer losses that are difficult to ascertain. As such, in the event of cancellation by you, such $60.00 shall be forfeited by you and paid to Rhode Island Advanced Hypnosis Center as liquidated damages, and not as a penalty.
For Subsequent Appointments:
We generally do not require a reservation fee for subsequent appointments. However, clients who cancel less than 48-hours prior to their visit will be billed $60.00 - in addition to any other fees that may have been paid, or that are due.
Once a client arrives for his or her session, just as it is their right to refuse service from us, it is our right to refuse any and all services to any client, for any reason - at anytime. If we do refuse to assist you, you will not be charged for the session and/or program. In the same regard, if you refuse services from us, or you simply do not show up for your scheduled appointment, you will be expected to pay a full loss of business fee equal to the cost of the full session..
We don’t offer refunds under any circumstances including cancellations, clients changing their mind (buyers remorse), clients who’ve already participated in the session, or clients who decide not to finish their program. Any unused amounts that have already been paid can only be credited towards future services booked in a timely manner - as outlined in our Office Policies
We reserve the right to exercise flexibility for inclement weather, illness, or other unforeseen circumstances for clients. However, this is solely at our discretion, and generally contingent upon the client rescheduling the missed appointment in a timely manner. Clients who simply cancel without rescheduling, refuse service, or who do not attend their appointment, will not be afforded considerations.
* This policy is subject to change at any time, so please be sure to review it prior to each and every visit.
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